About EICPL

EICPL has been established to provide impartial, independent and reliable management system certification services with value added benefits and enhancing organizational knowledge, where focus is on rendering cost effective services and make a difference to the interested parties.
All members of EICPL family firmly believe in customer focus during service delivery process and follow the path of Vision, Creation and Discussion to add value to the customer product, processes and resources.
EICPL leadership look beyond the horizon of time and into the future to build trust and strengthen relationship with all the interested parties associated with training and certification services.
Each member of EICPL practices exemplary leadership to:

  • Establish principles
  • Demonstrate that they can make a difference
  • Search for opportunities to change
  • Understand mutual respect and build spirited team
  • Share rewards of the efforts

The result of the exemplary leadership is a dynamic and efficient organization with focus on continuous improvement of procedures and processes, improved services to customers at all times and enhancing the EICPL integrated network.

EICPL is established with committed and competent resources to provide following services:

  • Accredited Management Systems certification services
  • Unaccredited Management Systems certification, where EICPL is not accredited
  • Training on Management Systems Standards, QA/QC, HR and soft skills etc.
  • Project Management
  • Technical (Process and Product) audit
  • Third party inspection

EICPL is managed by a group of professionals having vast experience in Quality Assurance, Quality Control and Management Systems certification viz., Quality Management Systems, Environmental Management Systems, Occupational Health Safety, Food Safety Management systems, HACCP, GMP, GHP, ISO 10002, ISO 13485, ISO 30000, ISO 50001 & BC Kosher Certification with a commitment to provide non-discriminatory, integrated, independent and impartial services to customers.
EICPL has implemented documented management systems, meeting the requirements of ISO / IEC 17021-1, ISO 22003 and ISO 27006 for providing independent management system certification services.
EICPL maintains customer focus, service credibility and provide independent, impartial, value added and cost effective management system certification services.
EICPL major thrust is to provide Accredited Certification in several countries through a regional partnership agreements utilizing local resources. With an ambitious growth strategies, EICPL plans to seek multiple accreditations in countries where it is technically and commercially viable. Whereas EICPL is having global accreditations

MISSION, VISION, CORE VALUES

EICPL is committed to be a leader in providing value added, independent and impartial Management System Certification Services, maintaining customer focus during all phases of planning and service delivery with emphasis on continual improvement and enhance the service credibility for global recognition, customer loyalty and sustainable performance.

EICPL is committed to administer non-discriminatory policy in services delivered, risk based approach to certification and demonstrate independence, integrity and Impartiality by planned and effective management of conflicts of interest during all phases of certification service delivery processes.

  • Effective management of impartiality during implementation of the certification process to ensure objectivity and enhance credibility of certification services
  • Maintaining competent personnel and assign competent resources
  • Compliance to statutory, regulatory and legal requirements
  • Effective corrective actions for non-conformances (NCs), audit observations, customer complaints and feedback from interested parties
  • Continual improvement in Certification service delivery processes
  • Certification Process

Core values define the culture of the group, motivating the employees to understand their responsibilities and ensure confidence to clients in service delivery processes.

  • Commitment to customer satisfaction
  • Commitment to employee satisfaction
  • Professional integrity
  • Continuous innovation
  • Pride in organization
  • Contribution to the well-being of the society
  • Preservation of the environment
  • Safety of interested parties

WHAT WE VALUE

Impartiality Policy:

EICPL provides Integrated; Independent and Impartial certification services to clients in all geographical location irrespective of the size, type and economic sector of the organization without conflict of interest of any kind whatsoever.
Impartiality of management system certification services is monitored by Certification Advisory Committee, independent of EICPL management.

Management of Impartiality

  • Providing conformity assessment services without consideration for commercial, financial or decisions are not influenced by other interests or by other parties.
  • Maintaining a documented policy for managing impartiality
  • Identify, analyze and evaluate the risks related to conflict of interests arising from provision of certification services
  • Not certifying wholly owned subsidiary within the group.
  • Ensuring that residual risk is as low as reasonably acceptable.
  • Providing opportunity to Certification Advisory Committee members to advice on matters affecting impartiality including openness and public perception.
  • Not certifying another certification body for its quality management system.
  • Not providing consultancy services, either directly or through subsidiaries
  • Not providing internal audit services to certified by client
  • Not marketing services linked with a consultancy organization
  • Not assigning an auditor who has provided consultancy services to the client
  • Initiate action to respond to any threats to its impartiality arising from the actions of other persons, bodies or organizations.
  • Not using any personnel, internal or external, for certification activities with a threat to impartiality unless they can demonstrate that there is no conflict of interest.

EICPL values ethical behaviour supported by guidelines which are an integral part and followed by all EICPL members.
Code of integrity addresses many aspects such as social responsibility, honesty, truthfulness, law abiding, privacy, confidentiality, impartiality and conflict of interest.
EICPL utilizes all opportunities to make positive contribution by providing impartial certification services.

Business Values

  • Fair and ethical competition
  • Discourage unethical practices
  • Avoid conflict of interest at all phases of business transaction

Health Safety

EICPL is firmly committed to maintaining a safe and healthy environment in all offices and in each of our activities.

Drug and alcohol Policy
EICPL is committed to provide, reasonably practicable safe and healthy working environment.
All employees, regardless of status, are expected to adhere to, and comply with legal requirements and policies and rules regarding the consumption of alcohol and/or drugs whilst on duty, or reporting for, duty or whilst on company or client premises.
No drug and alcohol shall be consumed by EICPL personnel while on duty. Those persons reporting for duty and believed to be under the influence of drug and/or alcohol shall be liable for immediate dismissal from services.
Smoking Policy
EICPL discourages all employees from smoking, use of tobacco and communicates on ill effects of smoking.
Communication Policy
EICPL performance is based on effective communication within the organization between functions and person to person. External communication with accreditation bodies, certification advisory committee members, clients and other interested parties are done without any delay.
EICPL communication policy encourages openness, transparency and sharing of knowledge within functions to enhance effective implementation of management system process requirements.
Knowledge Policy
Acquire and share knowledge with a purpose to enhance value of services to interested parties and maintain competence of EICPL members through

  • Training
  • Encourage innovation
  • Learn lessons from completed projects and Customers

Confidentiality Policy 

Protect employees, customers and interested parties from:

  • Loss of data
  • Misuse of data
  • Unintentional disclosure of data
  • Unavailability of data
  • Revealing customer’s information obtained during certification process.

Language Policy

  • All communications, both verbal and written, shall be done in English. However; training may be planned in a language which is understood by majority of employees.
  • Policy, Objectives and Work instructions may be exhibited in a language other than English considering the requirements to improve understanding among employees and implementation.

Explosive Policy
Firearms, weapons or other devices, whether loaded or unloaded, are prohibited while on company business. Personnel shall not carry, transport or display firearm, weapon or other illegal and prohibited devices.

Driving Ethics

  • Always follow local regulations for road safety
  • Not using hand held mobile phone while driving
  • Not driving under the influence of alcohol
  • Not smoking while driving
  • Respect other road users

EICPL provides management system certification services to all clients without any discrimination, conflict of interest while complying with applicable statutory requirements at all locations where services are provided by adhering to the following:

  • Demonstrate uncompromising honesty and integrity in all company activities and relationships.
  • Avoid conflicts of interest in management system certification services.
  • Avoid conflict of interest between work and personal life.
  • Respect the dignity of all individuals.
  • Promote a culture where honesty, fairness, respect and personal accountability are valued, encouraged and recognized.
  • Create a safe workplace.
  • Protect the environment
  • Zero tolerance approach to bribery and corruption
  • No gift policy to personnel associated with EICPL management system certification services except for gifts marked with EICPL promotional logo
  • Confidentiality of all information including trade secrets and client’s information obtained during management system audit
  • Avoid relationships that might conflict with job responsibilities
  • Obtain EICPL approval before accepting any position as an officer or director of outside business entities.
  • Obtain EICPL approval if planning to serve on the board of directors of a bona fide charitable, educational or other non- profit organization
  • Avoid working with a business entity  outside individual EICPL responsibilities
  • Use of electronic resources
    • Protect User IDs, passwords and ensure their proper use.
    • Ensure compliance to use of anti-virus tools, firewalls and any EICPL applications.
    • Ensure compliance to clear desk and clear screen policy when workstations left unattended.
    • Protect confidential information while using at public places
    • Use only properly licensed copies of computer software
    • Not using EICPL electronic resources for outside commercial ventures or personal financial gain.
    • Not to use EICPL email system to send personal photos or other large non-business files, which can have negative impact on company’s network operations
  • Zero tolerance towards incidents regarding harassment and inappropriate behaviour
  • Deliver management system certification services with professionalism and plan for error free service.
  • Not using alcohol or other prohibited substances at the office and workplace
  • Maintain a business like image by having a professional appearance.

All employees to maintain personal hygiene, dress appropriately in business attire